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Customer Satisfaction

Students and Librarians More Satisfied with Gale’s Biography in Context

Jan
24

Resource Named to Library Journal’s 2011 Best Databases List

Farmington Hills, Mich., Jan. 24, 2012 — Gale, part of Cengage Learning, today announced results of independent customer satisfaction research and analysis that revealed high school students and librarians are highly satisfied with Biography in Context, an online resource designed from user input and continually enhanced based on librarian and student feedback. The increase in satisfaction follows ongoing improvements in search functionality and the addition of new content and hundreds of portals.

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